Table of Contents
Is Depop safe to buy from? According to Depop, it’s safe to buy from their marketplace if you adhere to their guidelines. To minimize the likelihood of being scammed, you should only make a transaction through the app or website and make sure to click the “BUY” button.
Can you get scammed on Depop? Most scammers seem to follow the same MO: they hack a legitimate Depop user’s account without the original user realising; usually, the person being hacked is a young woman with positive seller reviews who hasn’t used their account for a while.
Is Depop a reliable site? We’ve partnered with Real Authentication, a service which digitally authenticates high-end and designer products so you can be sure an item you’re buying or selling is authentic. Any item with a Depop green tick or with a Real Authentication cert has been approved through this.
Will Depop refund me if I get scammed? All purchases made in-app and/or on the Depop website, are covered by Buyer Protection and you’ll receive a full refund if your item doesn’t arrive or if it’s significantly not as described.
Is Depop safe to buy from? – FAQ
Does Depop show your address?
Contact Details and Proof of Identity
When you open your account you will provide us with contact information like your name, email address, telephone number and address. We use this contact information so we can get in touch with you: About the products you buy and sell through the Service.
Is Depop a bad app?
Depop has a consumer rating of 1.3 stars from 138 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Depop most frequently mention customer service, counterfeit items and tracking number problems. Depop ranks 392nd among Marketplace sites.
How long does Depop take to ship?
How long do Depop orders take to arrive? Depop has relationships with companies such as DHL, UPS, and USPS, thus ensuring the efficiency and reliability of package shipments and deliveries. While delivery time may vary depending on the vendor, the average delivery time is 2-4 business days.
Does Depop take shipping fee?
Depop charges a 10% fee including the shipping cost on whatever item sells. This fee is automatically taken from the PayPal account connected to your Depop account.
Does Depop pay for shipping?
Buyer pays for shipping. When a buyer purchases your item, we immediately deposit the money (item price and additional shipping cost) into your PayPal account, then take out the shipping cost and our usual 10% selling fee in one transaction. Click “Save”, continue setting up your listing and publish.
Should you pay through PayPal on Depop?
You do not need a PayPal account to purchase items on Depop. If the seller sells through PayPal you should be able to check out as a guest if you do not have a PayPal account. This is something PayPal do if they suspect the transaction to be high risk, and Depop does not have any control over this.
What is good about Depop?
Depop not only acts as an eco-friendly solution to landfill sites – with its considerably lower carbon footprint relative to that of high-street brands -, but equally the shopping platform enables consumers to buy clothes for a smaller price tag, seeing as the majority of clothes sold via the app are second-hand.
Is shipping with Depop tracked?
Don’t Forget to Track: Shipping with Depop automatically tracks the packages. However, when arranging your own shipping, you need to make sure that it is tracked. Without tracking, there is no way to determine if the item was sent or if it was delivered.
Why is Depop taking money from my account?
Why do Depop charge 10%?
Depop charges a 10% selling fee for sales on the platform. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees.
Why is Depop taking money from my PayPal?
When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you.
How long does it take for Depop money to go into PayPal?
How Long Does Paypal Hold Funds From Depop? You will typically receive the payment within 21 days of receipt (the funds may not be released until later in the day).
How can I get out of Depop fees?
Sold through Depop Payments? The Depop fee will be returned automatically when you refund your buyer through the app. If you sold through PayPal, reach out to our Support team to get a fee refund.
Can you buy on Depop without an account?
To buy or sell anything on Depop, you’ll need to make an account. This process is simple — it only requires your phone number. If you decide you want to buy the item, click “Buy Now” to make your purchase — you can do this with a credit card, or by connecting your PayPal to your Depop account.
What payment methods does Depop accept?
Depop currently doesn’t have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. So, in order to sell on Depop, you will need a PayPal account to connect to Depop.
How does paying on Depop work?
When you sell with Depop Payments, you get paid directly into your bank account. You can view your Depop Balance and any scheduled payouts on the app.
Does Depop refund shipping?
If you have purchased an item which you have not received, you can start a dispute to be refunded or get proof of shipping. You can do this up to 180 days after the purchase.
Can you turn off Instant Buy on Depop?
Yep! You can turn Instant Buy off, which will temporarily disallow your followers from buying w/o your consent.
Can you sell on Depop without PayPal?
No PayPal account? No problem. We do suggest creating an account so you can view any purchases you made through PayPal more easily. If you are considering selling on Depop in future, you will need a PayPal account.
Can you freeze your Depop account?
Close your shop: you can temporarily suspend your shop by closing it entirely. This means you won’t have access to your account or the ability to log in, but when you sign back in your account will be reactivated. To do this, email close’@’depop.com asking them to close your account.
What is an instant buy?
An instant buy is a purchase directly via Bank Transfer, in which River will credit your account with the bitcoin you purchased immediately and withdraw the cash from your bank account within 2-4 business days. Executing an instant buy requires a linked bank account.
What is the safest way to pay online?
By and large, credit cards are easily the most secure and safe payment method to use when you shop online. Credit cards use online security features like encryption and fraud monitoring to keep your accounts and personal information safe.